Returns and Refunds

ENAPY stands behind the quality of everything we sell, and we are committed to your satisfaction. If you’re not happy with your purchase for any reason, you can return the product within 30 days of delivery date for a replacement or refund for any Enapy branded product.

Before returning the product, please contact us at support@enapy.com to inform us about the order number and other related info. Return shipping costs are the responsibility of the buyer. 

Our address is:

ENAPY
6371 La Costa Drive # 106
Boca Raton
FL 33433
USA

After receiving the product, we'll issue you a refund. Once we receive your item, a refund is initiated in the next 1 or 2 days.

It is the shipper's responsibility to safely pack and ship the returning items to ensure the product does not get damaged in transit.

Products that are received in any of the conditions below may not qualify for return:

Any product not purchased from ENAPY.

Any product that is returned without all the original accessories, including the retail box, manuals, cables, and all other items originally included with the product.

Any product that shows physical damage or wear and tear.

Any product which appears tampered with or altered in any way.

Any product that does not match the product that was originally purchased.